What’s the difference between coaching and counselling?

The strength of Careers by Design lies in its coaching team, which includes highly experienced professionals with deep knowledge of both human behavior and business trends. Coaches like Jeanet Lamoca and Linda Faucheux are not just advisors-they are trained experts in psychology, leadership development, and emotional wellness. Their expertise allows them to guide clients through difficult transitions, such as recovering from a layoff, returning to work after a personal break, or overcoming self-limiting beliefs that have held them back professionally. Many clients credit these coaches with helping them transform not only their careers but their overall mindset and approach to life.

Clients are introduced to tools like HeartMath, a science-backed system that improves emotional regulation and stress management by helping individuals understand and manage the physiological aspects of stress. Through biofeedback and breathing techniques, clients can learn to stay calm under pressure and make clearer, more confident decisions during interviews, salary negotiations, or high-stakes meetings. This emotional mastery is often cited by clients as one of the most valuable takeaways from the coaching process, enabling them to face challenges with resilience and self-assurance.

The coaching team itself is a diverse group of professionals with deep experience in human resources, corporate leadership, psychology, and education. Many hold advanced degrees, industry certifications, and coaching credentials from ICF-accredited programs. This multidisciplinary perspective allows Careers by Design to support clients across all sectors, including technology, healthcare, finance, education, creative industries, and nonprofit leadership. Each coach is selected based on fit with the client's needs and personality, ensuring a strong, trust-based relationship. Coaches receive ongoing training to stay updated with market trends, hiring practices, and coaching science, so clients receive both empathetic support and cutting-edge career strategies.

Emotional resilience is a cornerstone of the coaching methodology. Careers by Design is one of the few coaching services in Canada that incorporates HeartMath technology into their programs, which uses heart-rate variability biofeedback to train clients in emotional self-regulation. These tools help clients learn how to calm their nervous systems, recover from stress quickly, and make clear, empowered decisions. This becomes especially useful in high-pressure scenarios like job interviews, public speaking, negotiating promotions, or dealing with workplace conflict. Clients learn to recognize their emotional triggers, use breathing techniques to regain composure, and shift from reactive to proactive responses. This emotional mastery often becomes a foundational skill that not only enhances career outcomes but improves relationships, health, and overall well-being.

An essential component of the coaching at Careers by Design is the focus on emotional resilience and mindset development. Clients are introduced to scientifically validated tools such as HeartMath techniques, which help individuals build greater emotional coherence, manage stress effectively, and improve their performance under pressure. Learning how to regulate emotions is critical for clients facing job interviews, high-stakes meetings, or major career decisions. HeartMath's biofeedback methods, combined with mindfulness practices and cognitive reframing techniques, empower clients to remain centered, confident, and clear-minded in even the most challenging professional situations. This emotional intelligence work is often a turning point for clients, enabling them to move beyond short-term tactics and achieve sustainable, long-term success.

This transformative experience is rooted in founder Shirin Khamisa's belief that meaningful work is a cornerstone of a fulfilling life. Her vision shapes every aspect of the business-from the careful hiring of coaches to the design of client programs-and it is grounded in the idea that career change must be approached as both a strategic process and a healing journey. Clients are not treated as broken or in need of fixing; instead, they are empowered to reclaim their confidence, trust their intuition, and align their external goals with their internal truth. Through Careers by Design, people learn how to navigate their professional lives with more purpose, clarity, and joy.